to find out about our Child Support Calculation Service
It's been a few hours since I ordered my
DissoMaster™ and I haven't received it yet. What should I do?
What holidays do you observe?
How long do I have to make revisions to my
What are your normal business hours?
can I check the status of my order?
accidentally pressed submit twice, will I be charged for two reports?
I find out the other parent's income?
Will the DissoMaster™ program calculate spousal support?
What kind of income do I include to
make the calculation?
own the DissoMaster™ program?
We have purchased a
license to the DissoMaster™ Software and are licensed to
use the program. Therefore we can help you find out what your
support payments should be within the privacy of your home.
Are your DissoMaster™
support calculations good for all of California?
Yes, our support calculations are
good for every county in California.
I receive my DissoMaster™
We will email your DissoMaster™ printout
to the email address you provide us.
long will it take to get my
After we receive payment, we
will process your DissoMaster™ report as soon as possible, usually within hours
(during our normal business hours).
Check the following question below for where to look for your email if you don't
find it in your inbox. If you have still not received your DissoMaster™ report after three hours, click
here to check the status
of your order.
It's been a few hours since I ordered
my DissoMaster™ and I haven't received it yet. What should I do?
First of all, check your junk or
bulk mail folder to make sure that our email has not been delivered there by
mistake. Our orders are usually processed within one to two
hours, so if it's been several hours since you ordered (during our business
hours), check there first. If you are using your employer's email system,
it's possible that they routinely remove emails with attachments. If you
think this is the case, send us an alternate email address and we will send it
there also. If you still can't find your report, send us an email at
email@example.com and we
will arrange for a different method of delivery.
What holidays do you observe?
The holidays we observe are New
Year's Day, Martin Luther King's Birthday, Lincoln's Birthday, Washington's Birthday, Memorial Day,
Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day
After Thanksgiving, Christmas Eve and Christmas Day.
How long do I have to make revisions to
You have 30 days from the date you
place your order to make up to 10 revisions to your report. We definitely
want you to be able to have the information you need.
What are your normal business hours?
Our normal business hours are
Monday through Friday, 8:00 AM to 5:00 PM. We are closed for lunch from
11:00 AM to 1:00 PM. On weekends and holidays orders are processed once a
I check the status of my order?
You may check the general status
of our orders here or
send us an email at
You may go to this
page and click on the
MasterCard® logo to go to the secure PayPal®
site where you can complete payment. We accept all Major
Credit Cards, eChecks and PayPal.
No, you do not need to have a
PayPal® account to pay by Major Credit Card or eCheck. We do, however, use
the secure PayPal® site to process all our payments. You
will not be required to join PayPal® to process your order.
pressed submit twice, will I be charged for two reports?
No, you will only be charged for
one report. By using PayPal® you are
the only one that can authorize a charge to your credit card. You will
only be charged when you authorize the payment.
No, there is no shipping
charge because all DissoMaster™ reports are emailed directly to you.
We are aware there is a problem with the
forms and the Firefox® browser. If you encounter a problem with a form not
working, simply copy and paste it into an email and sent it to us.
do I calculate percentage of time
with Non-Custodial Parent?
Take the total number of days
per year the Non-Custodial parent has the children and divide by
365. For example, non-custodial parent has children every other
weekend (picking children up Friday evening and returning them
Sunday evening) you would take three days times 26 (every other
weekend per year). You would get 78. Then you would divide 78 by
365 to get 21% visitation. For a timeshare chart, see
I find out the other parent's income?
Once a year you can request income
and expense information (including pay stubs and tax return) from the other
parent. Fill out form
enclose a blank form
Have someone unrelated to your case serve the other parent with the FL-396 and
FL-150. After the papers have been served, have the person that served the
papers for you complete the Proof of Service form (attached to FL-396).
Once being served the papers the other parent has 30 days to return the
information to you.
You may find this information on
the Family Courts Self-Help website
Will the DissoMaster™ program calculate spousal support?
Yes, the DissoMaster™ program will
also calculate the amount of spousal support in your case. When the judge
makes his or her judgment, they will take into account California Family Law
Code Section 4320 when determining the support amount. You may find that
section of code
What kind of income do I include
to make the calculation?
You should include any income from
salary, self-employment (net income after normal business expenses),
commissions, royalties, bonuses, rents, dividends, interest, pensions, trust
income, annuities, workers' compensation, unemployment insurance, disability
insurance, social security benefits, and spousal support received from a
different relationship. DO NOT include any child support received for
children from another relationship.
DissoMaster™ program automatically calculates the net
amount based on the income and tax information data entered.
do I have to enter my new spouse's
Because it is used to
calculate your tax responsibility and therefore impacts the child
and spousal support figures.
All figures are the monthly
amount. So if your yearly gross salary is $24,000, divide $24,000
by 12 and enter $2,000 in the column. If your daycare expenses
are $100 per week, multiply $100 by 52 and divide by 12 and enter
Adjustments to Income (ATI) is
income that is sheltered from normal income taxes such as voluntary
contributions to IRA accounts, 401k retirement accounts medical savings
accounts, etc. The amount of
this income is included in the total gross income and also listed on this line
to get an accurate calculation of the parent's tax liability.
You should have your tax
return available to fill in the amounts for Itemized Deductions, Other Medical Expenses, Property Tax
Expenses, Deductible Interest Expense, Charitable Contribution Expense and
Miscellaneous Itemized deductions. It is not absolutely necessary, but
will give a more accurate support calculation if this information is included.
Do you accept attachments of W2
forms or paystubs?
No, unfortunately we can not
accept attachments of any kind, including W2 forms and paystubs. If you
feel you need to look into your paystubs or W2 form more thoroughly you may want
to consider obtaining a consultation with a tax attorney or accountant.
The hardship deduction is for
children of another relationship you have a legal obligation to support (does
not include step-children), usually living with you. It is also for extraordinary medical expenses and
uninsured catastrophic losses. Hardship deductions are at the discretion
of the judge to grant.
No, this is for extraordinary expenses not
the normal costs involved in visits and school expenses. Expenses for
long-distance travel expenses (such as airline tickets, etc.) could be included
on the form.
I received my
DissoMaster, but I can't open the file!
All files are
transmitted in PDF format. In order to open the file you must
have Adobe Acrobat® or Adobe Reader® installed on your
computer. You may download the free Adobe Reader®
still can't open the file and I am an AOL subscriber, what do I do?
AOL customers may have to adjust their browser security settings to accept file
attachments. If you have a problem with your browser you may check the Adobe website to find out how to
configure your browser correctly to accept the PDF file attachments.
The report says Santa Clara County, but I live in a different county. Is
the report still accurate?
Yes, if there is no spousal
support involved in your case. The county is only used by to calculate the
spousal support amount. Child support is uniform throughout the entire
state of California. If you have spousal support involved in your case,
Santa Clara County may be listed even though that is not your county. The
program uses various counties to calculate the spousal
support amount which may or may not be the actual county you reside in.
When we do your calculation we check and make sure the correct county is used to
make your spousal support calculation.
How do I know which is the oldest child on the Findings and Rebuttal
The oldest child is always
"Child 1." If there are three children, Child 1 would
be the oldest and Child 3 would be the youngest.
The information you provide
to us is transmitted over our secure server in order to guard the
privacy of your personal information. See also our
I got my report
and there was something I forgot to fill in or I made a mistake. What can
No problem. Send us an email
or wait until you receive your report and use the order revision form link
included with your report. We will make the changes you need at no extra charge! We gladly
provide you with up to 10 revisions within 30 days of your original order.
California Child and
Spousal Support Calculations Professionally Done
are an online California child
and spousal support calculator
service that provides child and spousal support
calculations using the
This is the same program used most often by California Family Law
Professionals throughout the state.
All our reports are emailed directly to you, usually within hours.
We provide a comprehensive DissoMaster™
Rebuttals Report included
Spousal Support Order included
Annual Bonus Reports and Monthly Overtime Charts included when
professional and secure
Over 15 years of experience using the DissoMaster™ program
We calculate both child and spousal support payments
Get the same support calculation as the California Family Court
Reports emailed directly to you in PDF format
Reports same day, usually within hours
Good for every county in California
Your satisfaction is our first priority. If you find that once you
receive your report you would like to make some changes, we will gladly make the
changes for you at no charge!
Support Calculation for $39.95
***Up to 10 revisions to your report
at no additional charge!***
Order Your DissoMaster
We take payment by Major Credit Card, PayPal® or
Email us at
©2004 - 2013 All Rights Reserved
California Child Support Calculator with Dydo Services
P.O. Box 20314, Fountain Valley, CA 92728-0314
*Up to 10 revisions to your report within 30 days of
your original order.
We provide no legal advice on this website or in any
correspondence. We are not attorneys. Any DissoMaster™ ordered is not to be interpreted as
what a judge might actually rule in a courtroom. The DissoMaster™
program follows California Judicial Council guidelines outlined in Family Code Law Section 4055, which is a
"general guideline." Only a lawyer can advise you on what your
child or spousal support payments should be. Factors such as a child with
special needs or handicaps could result in an amount significantly
different from the guideline amount. The information provided is computed
using the DissoMaster™ software licensed from CFLR, Inc. It is the
software most frequently used in the California Family Court System to
compute child and spousal support obligations.
"My questions were answered promptly - usually within an hour or two. The
answers were direct and complete, not vague or partial. Dydo's service is
"Thank you for all your help it is nice to know your service exists for
parents who represent themselves :-)"
was an awesome service. I have to appear in court on Monday for child support
and I wanted to verify what I should be paying. I had the Dissomaster info back
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"Thank you for this valuable information. Using the custody
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